CUSTOMER EXPERIENCE SOFTWARE SOLUTIONS
The Institute invites software firms to submit their product for evaluation so as to obtain listing of our relevant customer experience service excellence related Software solutions on this website. To date we have evaluated and accredited the solutions mentioned below.
Mapovate is a Customer Experience Journey Mapping Software designed to support you to draw, visualize and monitor customer experiences. Use Mapovate to follow, analyse and gain insights into the moments that influence purchase decisions and build loyalty with your brand. Use real-time collection of voice of customer feedback to monitor different touch points and channels directly on your journey maps.
happyTRAQ helps you measure and improve workplace happiness and engagement through its advanced features by gathering, analysing and acting on employee feedback.
StagFox authenticates the customer proof of presence at your premises but also gives you real-time information in terms of customer experience. StagFox can be utilized at many spots such as retail stores, shopping malls, kiosks, vending machines, payment terminals & advertising signage to deliver cryptographic handshake experience.