Accredited Software
Solutions

The Institute invites software firms to submit their product for evaluation so as to obtain listing of our relevant customer experience service excellence related Software solutions on this website. To date we have evaluated and accredited the solutions mentioned below.

Mapovate is a Customer Experience Journey Mapping Software designed to support you draw, visualize and monitor customer experiences. Use Mapovate to follow, analyse and gain insights into the moments that influence purchase decisions and build loyalty with your brand. Use real-time collection of voice of customer feedback to monitor different touch points and channels directly on your journey maps.

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happyTRAQ helps you measure and improve workplace happiness and engagement through its advanced features by gathering, analyzing and acting on employee feedback.

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ShopperInput is a cloud based product which is available online via a mobile application and it is the first of its kind in the region. By using the ShopperInput app, shoppers provide clients with real time feedback based on their experiences and get paid for it.

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