ACCREDITED CONSULTING
PARTNERS

OUR PARTNERSHIP MODEL

We have Accredited Consulting Partners (ACPs) throughout the world, assisting organisations to implement the new international customer experience standard.

Certified ACP’s have been assessed and trained on all aspects of the International Customer Experience Standard, including having many years’ experience across many aspects of business.

If you want to become one of our ACP’s then Apply here.

WHAT ARE THE BENEFITS OF BEING A CERTIFIED ACCREDITED CONSULTING PARTNER?

ONLINE ASSESSMENT DISCOUNT

AWARENESS TRAINING REVENUE

IMPLEMENTATION REVENUE:

INTERESTED IN BECOMING AN ACCREDITED CONSULTING PARTNER (ACP)?

Not anyone can become an ACP, to be a valid candidate, you will need the experience and expertise in 5 of the following:

Service Quality Management

Quality Management

People Performance Improvement

Process Management and Process Mapping

Complaints Management

Customer Service Management

Customer Experience Management

Voice of Customer Measurement

Voice of Employee Measurement

Customer Journey Mapping

Total Quality Management

EFQM

6 Sigma and/or Lean Sigma

Investors In People

Strategic Planning

Organisational Development

Internal / External Auditing

CURRENT PARTNERS

Ethos is the regional partner for Middle east, Asia and Africa and CSN is the Country partner for the UK.

UK

Customer Service Network

Asia

Ethos

Japan

Proseed Corporation

Africa

Ethos