ACCREDITED CONSULTING
PARTNERS
OUR PARTNERSHIP MODEL
We have Accredited Consulting Partners (ACPs) throughout the world, assisting organisations to implement the new international customer experience standard.
Certified ACP’s have been assessed and trained on all aspects of the International Customer Experience Standard, including having many years’ experience across many aspects of business.
If you want to become one of our ACP’s then Apply here.
WHAT ARE THE BENEFITS OF BEING A CERTIFIED ACCREDITED CONSULTING PARTNER?
ONLINE ASSESSMENT DISCOUNT
AWARENESS TRAINING REVENUE
IMPLEMENTATION REVENUE:
- Documentation
- Journey Mapping
- Research Management
- Consultancy
- Software
- Assessments
- Repeat Business
- Opportunities year after year
INTERESTED IN BECOMING AN ACCREDITED CONSULTING PARTNER (ACP)?
Not anyone can become an ACP, to be a valid candidate, you will need the experience and expertise in 5 of the following:
Service Quality Management
Quality Management
People Performance Improvement
Process Management and Process Mapping
Complaints Management
Customer Service Management
Customer Experience Management
Voice of Customer Measurement
Voice of Employee Measurement
Customer Journey Mapping
Total Quality Management
EFQM
6 Sigma and/or Lean Sigma
Investors In People
Strategic Planning
Organisational Development
Internal / External Auditing
CURRENT PARTNERS
Ethos is the regional partner for Middle east, Asia and Africa and CSN is the Country partner for the UK.
