Accredited Consulting
Partners

Our Partnership Model

We have Accredited Consulting Partners (ACPs) throughout the world, assisting organisations to implement the new Service Excellence Standard.

Our certified ACP’s have been assessed and trained on all aspects of the International Customer Experience Standard, including having many years’ experience across many aspects of business.

If you want to become one of our ACP’s then Apply here.

What are the benefits of being a Certified Accredited Consulting Partner?

Online Assessment
Discount

Awareness
Training Revenue

Implementation
revenue:

  • Documentation
  • Journey mapping
  • Research Management
  • Consultancy
  • Software
  • Assessments
  • Repeat Business
  • Opportunities year after year

Interested in becoming an Accredited Consulting Partner (ACP)?

Not anyone can become an ACP, to be a valid candidate, you will need the experience and expertise in 5 of the following:

  • Service Quality Management
  • Quality Management
  • People Performance Improvement
  • Process Management and Process Mapping
  • Complaints Management
  • Customer Service Management
  • Customer Experience Management
  • Voice of Customer Measurement
  • Voice of Employee Measurement
  • Customer Journey Mapping
  • Total Quality Management
  • EFQM
  • 6 Sigma and/or Lean Sigma
  • Investors In People
  • Strategic Planning
  • Organisational Development
  • Internal / External Auditing

Current Partners

Find your nearest Accredited Consulting Partner closest too you.

Europe

Customer Service
Network

Asia

Customer Service
Network

Europe

Customer Service
Network

Europe

Customer Service
Network

middle-east

Customer Service
Network

Europe

Customer Service
Network

Become a Partner

Interested in becoming an Accredited Consulting Partner?